“A Customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work – he is the purpose of it.
He is not an outsider on our business. He is a part of it.
We are not doing him a favour by serving him.
He is doing us a favour by giving us an opportunity to do so.”

- Mahatma Gandhi

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